Privacy Policy

This Privacy Policy describes how OscarGWM s.r.o. ("we", "our", or "us") collects, uses, and shares your information. It complies with the European General Data Protection Regulation ("GDPR") and explains how we ensure transparent, lawful, and secure handling of your data.

1. Definitions

1.1. Personal Data

"Personal Data" means information that can identify you directly or indirectly, such as name, ID number, location, and online identifiers.

1.2. Information about the Deceased

Data of deceased individuals is not considered personal data under GDPR. However, we treat it securely and do not disclose it unless permitted.

1.3. Controller

OscarGWM s.r.o. is the data controller, determining how your data is collected and used.

1.4. Processing

We work with third-party processors. Details are available in Section 8.

2. Information We Collect

2.1. Information You Provide

Account Registration: Name, address, email, phone, ID, financial, and business info.

Communications: Contact data when you reach out to us.

Payments: Processed via third-party services; we do not store card data.

2.2. Cookies

We use cookies for analytics and improving user experience. You can learn more about cookies at aboutcookies.org.

2.3. Log Files

Includes IP, browser type, OS, ISP, timestamps, and clickstream data for analytics and troubleshooting.

2.4. Third Parties

We may receive information from public databases, verification services (e.g., SUMSUB), and marketing/analytics partners.

3. Anonymized Data

We use anonymized data for analytics, marketing, research, and improving service quality.

4. How We Use Information

• Providing and improving services
• Processing transactions
• Fraud prevention
• Legal compliance
• Customer support and communication
• Marketing and development

5. How We Share Information

We share data with vendors (including those outside the EU/EEA), payment platforms, verification providers, advertisers, legal/compliance partners, and law enforcement when required.

6. Data Security

We use TLS 1.3 encryption, secure servers, and verified processors. Users are encouraged to use strong passwords and secure connections.

7. Data Retention

We store personal data only as long as necessary depending on the type and legal obligations. E.g., AML-related data may be kept longer.

8. Legal Basis

Data processing is based on your consent, contract necessity, legal obligations, or our legitimate interests.

9. Your Rights

• Access, update, or erase your data
• Object to or restrict processing
• Data portability
• Opt-out of marketing
• Withdraw consent
• File a complaint with your Data Protection Authority

10. Automated Decisions

We may use automated tools for fraud detection but not for decisions with legal or serious implications without human oversight.

11. International Transfers

We may transfer data internationally with appropriate safeguards, especially outside the EU/EEA.

12. Children's Privacy

We do not knowingly collect data from children under 13. Parental consent is required where applicable.

13. Policy Changes

We may update this policy. Changes will be posted on our website and emailed to you.

14. Contact Us

Email: info@oscargwm.com